Researcher / Strategist / Writer

Technologynever arrivesalone.

Making sense of technology in a changing world.

New technologies emerge amid broader social, cultural, and institutional transformations. They open up new possibilities, but also bring uncertainty and challenge familiar ways of working, learning, and living.

Yet the future of technology is not simply given. It is shaped by how people and institutions imagine, negotiate, adopt, and sometimes resist change.

I'm Xiao Liu, a researcher, strategist, and writer. My work brings together historical and cultural perspectives with human centered and organizational research to understand these processes, navigate uncertainty, and explore new possibilities for meaningful action.

Change is relationalFig. 01 / A field of forces
Research across disciplines and institutionsScroll to explore ↓
Current explorations

Understanding change.Finding ways forward.

Three connected ways of studying how change is experienced, negotiated, and translated into new possibilities for people and organizations.

01 / UNDERSTAND

Technology, History & Culture

How do history, cultural expectations, and institutions shape the ways we imagine technological futures?

02 / NAVIGATE

AI Adoption & Organizational Change

Why does technological adoption unfold unevenly, and how do people respond to uncertainty?

03 / SHAPE

Knowledge & Collective Learning

How can experience, stories, and shared knowledge help us develop new ways of working?

Selected work

Research across
different worlds.

Books, policy research, and applied research into the relationship between emerging technologies and social life.

Original cover of Information Fantasies by Xiao Liu, published by University of Minnesota Press
Book / 2019SFRA Book Award

Information Fantasies

An alternate history of information technology and cultural imagination in postsocialist China, exploring technological possibility through literature, cinema, and social change.

Explore the book ↗
Original cover of the 2020 World Economic Forum briefing paper Shaping the Future of the Internet of Bodies
Policy research / 2020World Economic Forum

Shaping the Future of the Internet of Bodies

A briefing paper on emerging digital health technologies and the questions they raise for governance, privacy, and institutional responsibility.

Read the original paper ↗
Applied research

Understanding AI Products & Adoption

Product and organizational research with global software companies and startups, connecting people's needs and experiences with strategy and technological adoption.

Connect about this work ↗
The idea behind
my work / 01

The challenge is not simply to keep up with change, but to understand it well enough to shape how we respond.

Understanding creates room for choice and action.
Writing & ideas

Time Travel
Fieldnotes.

Notes on technology, culture, and the changing ways we work and learn. An ongoing space for bringing historical inquiry into conversation with contemporary questions about AI, education, and organizational life.

Read and subscribe on Substack ↗
Featured essay / Fieldnotes

The Personalization Trap: Can AI Really Transform Learning?

AI promises a more personalized learning experience. But better instruction is not necessarily a different kind of education.

Explore the publication ↗
Behind the work

A little
about me.

My work has taken me across academia, international policy organizations, global software companies, startups, and the public sector.

Across these different settings, I have returned to a similar set of questions: how people make sense of emerging technologies, how institutions shape their adoption, and how the possibilities of change become part of everyday practice.

Start a conversation ↗
Conversation & collaboration

Let's think
together.

I'm interested in thoughtful conversations and collaborations around technology, AI adoption, research, and collective learning. New questions are always welcome.

Find me on Fieldnotes